Garden City Carpet Cleaning uses the “professional hot water extraction” method of cleaning.  This is a washing and rinsing of the carpet.  We use only non-toxic cleaning agents that are safe for your home, pets and family.
Our truck mounted Cleanco Unit has a powerful motor for deeper cleaning and they heat the water to just the right temperature.

This is the only means of cleaning recommended by almost all carpet manufacturers and the Carpet & FabriCare Institute.  Finally, this is the only method that can employ a rinse step to leave your carpets as residue free as possible.

We price based on the square footage of area that we clean.  The cleaning technician will measure the area and give you the complete price before the job starts.

There are three levels of pricing. The first level is for vacant rooms, the second level is for cleaning only the traffic areas and the third level is for moving and replacing furniture.  See our pricing page for more details.

• Conduct a pre-inspection of the rooms and/or items to be cleaned noting any heavily soiled areas.
• Discuss the process with you and answer any questions you may have.
• Move furniture in the rooms (except very large items)
• Pre-treat any areas of concern to ensure the most thorough cleaning.
• Clean using our hot water extraction method or the method deemed most appropriate.
• Apply deodorizer or protector, and groom the carpet.
• Return your furniture to its original location, placing protective pads underneath.

Drying time depends on humidity levels, airflow and the type of carpet. While it typically takes four to 24 hours for the carpet to dry, you can walk on it as soon as we are finished.  Wear clean tennis shoes or white socks to avoid re-soiling. If drying time is a concern, ask us about ways to significantly speed up the drying time.

Yes, Although it helsp to avoid heavy traffic until the carpet is completely dry. It is acceptable to walk on the carpet with clean shoes or stocking feet.

To avoid getting wet socks, we can provide booties at no extra charge that can be worn on the carpets until they are dry.

In contrast to the “fly-by-night” or “bait-and-switch” companies, our quality and integrity sets us apart. We have built a reputation based on fair prices and outstanding workmanship.

We are family owned and operated, so we are personally invested in our company that serves our community. We value the relationships we’ve built with our customers and look forward to serving our new customers, as well. We will be there when you call us, and we stand behind our work.

Yes. Accidents from pets, especially pet urine, can wreak havoc on carpet. The alkaline salts in pet urine absorb moisture out of the air and the pet urine never completely dries. It becomes a feeding ground for bacteria, which causes odor, staining and discoloration.

Minor conditions can be handled with a combination of germicidal and enzyme surface treatments. Major conditions require pad replacement and floor treatment in addition to treating and cleaning the carpet.

Although we’d like to say yes…the answer is no.  Many factors are involved in whether a particular stain can be removed.  A few of these factors are the nature of the stain, the type of carpet fiber, how long the stain has been there and what, if anything, was used previously to get the stain out.  Our knowledgeable technicians are trained, certified and will take great care to provide the best results possible in removing spots and stains. Check out our tips for carpet spills.

Our technicians are trained to move your furniture and return it to its rightful place. We do ask that you remove items from your furniture like electronics, plants, lamps and knickknacks. We will move most furniture that you request. The exceptions are large items, including pianos, china cabinets, waterbeds, pool tables and dressers with mirrors. Please also ensure carpets are vaccuumed. Protective pads or blocks will be placed under furtniture to protect them from the wet carpet. Once the carpets are dried these can be easily removed and discarded.

In addition to moving all small furtniture and objects from the areas to be cleaned, please also ensure the carpets have been vaccuumed.

No. If your professional carpet cleaner does their job correctly, this is not true. You cannot clean a carpet too often; in fact NOT getting your carpet cleaned is much worse. Periodic cleaning will extend the life of your carpet, while helping to keep your home healthier.